Terms of Use
Order Cancellation:
If you wish to cancel your order after confirmation, please contact us as soon as possible. We will make every effort to accommodate your request based on the order status and circumstances. However, please note that once an order has reached the shipping phase, it cannot be canceled.
Customer Support:
We are committed to providing excellent customer support to assist you with any inquiries about purchases, product usage, or general customer service. You can reach our customer support team via email, live chat, or telephone. We will strive to provide you with a satisfactory solution.
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Limitation of Liability:
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or the provision of our services. Our limitations of liability extend to claims based on breach of contract, tort, or any other legal theory.
Intellectual Property Infringement Complaints:
If you believe that the content on our website infringes upon your intellectual property rights, please provide appropriate evidence and contact us. We will promptly investigate and address any valid infringement complaints.
Applicable Law and Dispute Resolution:
Our Terms of Use are governed by the applicable laws of the jurisdiction. Any disputes arising from our Terms of Use will be sought to be resolved through amicable negotiations. If negotiations fail, the dispute may be submitted to the relevant court for resolution.
Change Notice:
We reserve the right to modify the Terms of Use at any time. In the event of material changes, we will notify you through a website announcement or by sending a notification. By continuing to use our website, you accept the revised Terms of Use.
If you have any further questions or concerns, please do not hesitate to contact us via email at [email protected]. We are here to assist you.
Sincerely,
AC LASSICFIELD LIGHT ENVIRONMENT DESIGN CO., LIMITED